PS5: Bought the Witch Queen Deluxe Edition + 30 Anniversary Pack & It DID NOT Unlock Season 16 (X)
Season 16/Season of the Risen did not unlock for my PlayStation 5 Console for Destiny 2.
I need some kind of update on what steps Bungie is taking to remediate this situation, immediately. I can't pay $150 for a broken product. That is not a viable response to be silent on this issue.
Otherwise, please refund and provide the DLC for free for my PSN.
Are you playing on the account you actually made the purchase on or on a second account on the same console?
If you're playing on the account that actually made the purchase, please fill out the form at the bottom of this help article: https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items . If you are not playing on the account that made the purchase, it should be noted that Season Pass unlocks are not licensed content and cannot be shared through license sharing.
If you'd like to request a refund, you'll need to contact the retailer you purchased from.