Hello,
Unfortunately, if you cannot authenticate the psn account, you will not be able to unlink your xbox account.
[quote]Players who can't authenticate connected platform accounts will have to contact their platform's support to try and gain access to the account.[/quote]
Bungie is not able to remove connected platform accounts from profiles under any circumstances.
More information on this issue is available [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]here.[/url]
English
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작성자: mute 4/4/2022 5:17:39 PMIt's most likely related to account security. Regardless, Bungie is very clear on it. [quote]Players will have to keep trying until the authentication is successful. All linked platform accounts must be authenticated in order to enable or disable Cross Save.[/quote] Via the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide.[/url]
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think about it from bungie's point of view.... pretend someone says they have the exact same issue as you do and asked for the exact same thing so bungie said 'well ok then' and did it. except the person asking to have an account unlinked was really trying to highjack someone else's account. they somehow acquired access to one account but not all so they want bungie to just unlink the one so they can take it over. can you imagine the backlash?
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While I understand your frustration, there is nothing that can be done. The system Bungie uses for cross save and linking requires authentication at the platform level. Without being able to authenticate an account, for any reason, then cross save cannot be altered.
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This current system was put in place due to security concerns. The only company that can tell your account was deleted is the platform itself, that is their data. It is unfortunate that the choice was made to delete the account before removing it from your Bungie.net profile, but at this time there is nothing that will be done to bypass the security systems put in place.