Does your desktop meet the min requirements?
Are all your drivers up to date?
If you still need help provide the following and someone will read and advise you.
[quote]Press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag” without quotation marks.
Click on “Save all information”.
Copy the text and use a text dump website (i.e. PasteBin.com) to paste the information.
Create a link and post in your reply.[/quote]