This will be another attempt to contact Bungie. I recently bought a pin from a 3rd party seller, brand new, and the code for the emblem was saying that it was already used. The pin was sealed shut and the code was not scratched. So you can understand why I'm a bit gutted. It's for Destiny 1. I made a twitter account yesterday, just to contact @BungieHelp. Still nothing back. Thank you!
Update: Just bought another, and this code was a success! Cheers.