Hello there[url=https://media.giphy.com/media/KOVlHmbBA09XO/giphy.gif],[/url] The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for them to appeal their ban or restriction. If they have already appealed, they have done all that they can. Posting in the forums cannot assist them beyond linking them to the appeal and speculation. Bungie will typically respond only if more info is needed or if the ban/restriction is altered. The form is for appeals only, they do not answer questions as to why or how long. [spoiler] Requests for additional information, such as the length of a restriction or reason for a ban, will be disregarded. https://help.bungie.net/hc/en-us/articles/360049024492 [/spoiler] [i]Please note that while every appeal is reviewed, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [/i] [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]