Is your Xbox live active? Have you cleared your cache on both platforms recently? Clearing your console’s/Pcs cache also your router fixes lots of problems. Doing this a least once a month on consoles is recommended and also doing this after an update. Close console/router Unplug from the wall [u][b]Leave unplugged for a full 5 mins this is very important[/b].[/u] Plug back in and restart. PC file verification on how can be found [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]Here[/url]