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11/20/2020 10:50:20 AM
2

Having server issues since tuesday on my PS4

What can I do to fix

7

What is causing the problem?

1

Hey I have been unable to log on since Tuesday on my PS4. I keep getting a error message saying servers unavailable and I have restarted my WiFi and my console and still nothing.

게시물 작성 언어:

 

다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

  • Hello. The "servers are not available" message indicates that you are experiencing connection issues of some kind that is happening between you and Destiny 2. This may be an ISP issue. Below are suggestions to help resolve the issue: [quote][b]1.[/b] A wired connection is recommended to play Destiny, and if your connection is being used for other things when playing the game, such as streaming, it's recommended to quit those programs. [b]2.[/b] [b][url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url][/b] or, if on PC, [b][url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url][/b]. [b]3.[/b] Power cycling your internet router [b]4.[/b] Review Bungie’s guide on [b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url][/b] to see if that might help [b]5.[/b] Following Bungie’s [b][url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url][/b] for best optimizing your connection to Destiny. If issues persist, try their [b][url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url][/b] for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. [b]6.[/b] [b][url=https://www.bungie.net/en/Forums/Post/253755591?sort=0&page=0]This player found a solution that involves installing new network driver[/url][/b] [b]7.[/b] You may want to change your DNS server on your console to Google's Nameservers (8.8.8.8. and 8.8.4.4.) [b]8.[/b] Contact your internet service provider to see if there are any issues with your connection.[/quote]

    게시물 작성 언어:

     

    다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

    4 답변
    • This started happening to me AFTER the hotfix. I’m on ps4 also. Nothing seems to work.

      게시물 작성 언어:

       

      다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

      1 답변
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