Howdy! Sadly Bungie cannot help you with this, as stated in their [url=https://www.bungie.net/en/Help/Troubleshoot?oid=48099]Self Help > Contact Form: Cross Save Issues[/url]. Therefore, you will have to gain access to your e-mail address. [quote][b]This contact form is not intended for[/b]: Players to request characters or items be permanently transferred between accounts. Players to request DLC licenses be transferred between platforms. [url=https://www.bungie.net/7/en/pcmove]PC Migration[/url] help. Assistance with hacked platform accounts. Players to request accounts to be added or removed from their Cross Save or Bungie.net profiles.[/quote]