90% of the time, after I pick a character my loading screen turns black and stays there. You can hear the menu sounds but that's it. After a bit I get watercress error and then the app freezes before closing down. I have tried a lot of different tactics and so far nothing has worked. Anyone have the same problem and solved it?
English
#Help
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Hi. Thanks for reporting this to us. We've been investigating reports about this happening with other players. What region are you located in? What brand is your router/modem? Do you receive this error on every character? Do you use a wired or WiFi connection? Would you happen to have another console that you could attempt to test? Would it be possible for you to take your console to another location and use that location's internet to attempt to connect?
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Nope, you're not the only one. This happens to me on PC as well, and I have not found a fix. No amount of cache clearing, data removing, re-installation doing, has fixed it. I've even tried to uninstall certain windows updates, and that's done literally nothing toward fixing this. Bungie has so many issues that they need to fix, and they simply aren't doing anything to fix it. This has gone on for two weeks with no fix, and that's pretty unacceptable.