And why not, that is basically what an opinion leads to. If someone is of the opinion that something needs to change then they are going to demand that it changes. That is simple logic. People are most certainly entitled to demand changes. Whether their demands will be met or not is another story. There are things we may feel people are not necessarily entitled to have, but that doesn't change the fact that they are entitled to try and demand them.

I think you misunderstand the meaning of the word demand.

"ask authoritatively or brusquely", no I think I got it. It is a specific manner of asking. And as the customer which at least in part is the very reason your studio still exists to make games, it does lean towards them having at least some amount of authority, or power over them. So a demand makes sense.

See, it really doesn't make sense. We don't make the decisions on the direction of the game whatsoever. We have no authority to demand anything whatsoever. We make an informed choice over our purchase. The developers decide on everything. The best we can do is request particular changes. They then decide whether or not to implement them. We absolutely cannot demand anything.

Except we can, did you not read the definition I just posted, it is to ask for something in an authoritative way. In other words to request something in such a way to shows or tries to show some amount of authority. It doesn't mean you have to have direct control of someone, it simple the manner in which someone makes a request. In this case it very much works because those making the request very much understand that it is their money that is needed in order to keep Bungie going. The player's of a game most certainly have at least some amount of authority, because they are the one and only thing that determines if a game company makes money or not. So yes, they most certainly can make requests in an authoritative way. And when I mentioned them having some authority I was just demonstrating that these demands aren't empty. Something can still be a demand even if you don't actually have any authority at all, it is literally just the way in which a request is made. I thought that was made pretty obvious from the definition, especially given the fact that the second word for describing it is simply bruskly. You also for some reason seem to think the ability to say no is a difference between the two when it isn't at all. Demands don't have to be met, they can be rejected, said no to, and ignored. The amount of authority one has would determine how possible it is to say no to these demands, but as I said, making a demand doesn't actually require any authority at all, it is simple the way in which something is asked. Meaning that a demand can most certainly be said no to, especially if it has little to no authority actually behind it. In fact the same rules apply to a request as well, and in fact a demand is simply a type of request.

That's exactly my point though. I'm not saying Bungie have to do what is demanded by their customers, I'm saying that customers are not entitled to try and dictate the path of development. Our voice is heard through whether we spend our money or not.