JavaScript is required to use Bungie.net

도움말

도와드릴 수 있도록 저희에게 알려주세요.
작성자: Picard_47_AT 12/10/2018 5:03:59 PM
30

Findings on New England Outage

Hi All, I know there are a lot of posts on this, but thought I would add my $0.02. I've been having this issue since mid-last week and it is frustrating to say the least. FYI - I spoke (at length) for over an hour yesterday with a Comcast Level 2 tech support agent and we looked into and tried a bunch of things (he knew his stuff). Nothing we tried fixed the problem (port forwarding, DMZ, game reinstall) and he indicated that Comcast and Bungie need to "talk" and figure out what has gone wrong to cause this issue. It's not our installations, systems, or software. It's something in the communication between the servers causing the issue. Comcast technicians were getting calls all weekend about this and it is a widespread problem. [b][u]Bungie[/u][/b] - please help your users to resolve this issue and get us back on track. During this time of gameplay when we should be leveling up, we cannot and that puts a step behind the "competition". We love this franchise, but it is [b][u]very frustrating[/u][/b] when we cannot use the basic features of a game that we spent our hard earned money on. Thank you.

게시물 작성 언어:

 

다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

  • (Sorry for the cross post from another thread, but here goes...) I'm not affiliated with Bungie or Comcast, nor am I located in the New England area, but I feel like I should pass along what I know about the situation. I'm a systems and network administrator for a completely unrelated SaaS company, but our customers in the New England area who are using Comcast have been having some serious issues with our services since the evening of December 6th. From what I can gather, the timing lines up with when Destiny 2 players in the northeast started having issues. We have a much smaller user-base, with only hundreds of thousands of users, but there's a small percentage of our users having nagging intermittent issues with our services. Most are in the Northeast, and most have Comcast, but all of them have one single thing in common -- their network traffic is heading towards our datacenters via a handoff with Level3 in Boston. The vast majority of them use Comcast in the Northeast, but we've observed identical issues from other ISPs in the area (notably Cox), as well as from other areas (some in Virginia, to as far away as Florida)... but, again, in 100% of the instances since 12/6, their traffic was headed towards our datacenters via Level3 in Boston. So, I can't speak for Comcast, nor for Bungie, but from my perspective there appears to be an issue with Comcast's (and others') handoff to Level3 in Boston. If that's the case, it's largely out of Bungie's hands, and possibly not even something that Comcast can play a part in fixing (though Comcast should be better about picking up on stuff like this, and sending it up the chain). We've been attempting to work with our largest customers in the Northeast to communicate with Comcast, as it's impossible for us to communicate directly with them, but they're being expectedly pigheaded about the whole issue. I feel for you guys, since Bungie isn't being overly forthcoming about the issues. But, as a service provider, I can relate with them as well... there's often very little that can be done from our end in such situations. This is something that happens quite often -- typically not for such an extended period of time, but it's definitely not unheard of. All I can really say is, direct your anger towards something useful. In this specific case (not considering any other issues that Bungie may or may not have), there's probably nothing that Bungie can do, so don't get on their case too hard :) -AW

    게시물 작성 언어:

     

    다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

    4 답변
    • Im happy to announce to everyone. I have finally got the achievement for getting all error codes. I finished it off with olive today. I will go down in history

      게시물 작성 언어:

       

      다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

    • I live in new england and I haven't actually had any problems with this.

      게시물 작성 언어:

       

      다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

      10 답변
      • Hello, We are currently working on figuring out this issue. Could you run this command on your PC: [quote]traceroute 172.97.56.1[/quote] and reply to this comment with the output? Thank you.

        게시물 작성 언어:

         

        다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

        12 답변
        • NE guardian on Comcast. Trying to get on after the update today. 1st try - Comcast, guitar error code, "Contacting destiny 2 servers" messages. 2nd try - AT&T hotspot, same result. So it's not Comcast...

          게시물 작성 언어:

           

          다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

        • They are working with them but this problem lies with Comcast and it has already been determined as thus. Comcast is more than likely purging and blocking P2P traffic (especially with the repeal of NN) and that is what is causing problems here as that is the basis of Destiny's network architecture. It's easy to see it's Comcast's problem because I have a friend in MA that have Comcast. They cannot get on. BUT if they use either a wireless hotspot or the one is using a GSM hotspot from his work, and the other took his console into work where they do not have Comcast and are able to connect fine. Comcast will say, "No we are not throttling P2P!" But i caught them in Tucson at my other home doing the EXACT thing and tested, proved to them that they were and they finally admitted they were trying out new architecture to block P2P traffic (to limit people from file sharing/torrenting). I have this distinct impression they are trying it out in different areas slowly but will eventually fully implement this. And sadly, there is nothing Bungie can do about it.

          게시물 작성 언어:

           

          다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

          23 답변
          • Currently on my phone hot spot at 1 Mps and its working better than my Comcast wifi LMFAO

            게시물 작성 언어:

             

            다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

          • I still don’t think it’s a Comcast issue. I don’t use them and get grape error code often

            게시물 작성 언어:

             

            다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

          • They’re not going to fix it dude. This is what it’s going to be from now on.

            게시물 작성 언어:

             

            다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

          • In other news Tom Brady just deflated the internet users around the world and this is what Tom Brady had to say"Bill Belichick put me up to it,"but Whether we wanted it or not, we've stepped into a war with the Cabal on Mars. So let's get to taking out their command, one by one. Valus Ta'aurc. From what I can gather, he commands the Siege Dancers from an Imperial Land Tank just outside of Rubicon. He's well protected, but with the right team, we can punch through those defenses, take this beast out, and break their grip on Freehold.

            게시물 작성 언어:

             

            다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

            1 답변
            • GameRant wrote about it! Help post it out in social media https://gamerant.com/destiny-2-error-fig-grape-elderberry-northeast/

              게시물 작성 언어:

               

              다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

            • Just adding my name to the list. From my gamertag you can figure out where I live. The error codes for me are most pervasive in the Forge content {I get kicked just trying to go to EDZ or Nessus) and in trying to join fireteams with friends or LFG to do anything else. Gave up last night trying to play with friends. I do manage to play other parts of the game with randoms, i.e., strikes, Gambit, etc., with only an occasional kick. After several kicks did manage to complete Gofannon with randoms. Verizon strung fiber behind my place last week getting ready to offer FIOS. Hurry up Verizon!

              게시물 작성 언어:

               

              다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

              1 답변
              • This may be unpopular, but if the problem started with a light level reduction, just change the code back to make it 615. It seemed to be working then. Would that be so -blam!-ing awful?

                게시물 작성 언어:

                 

                다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

              • I got around it by tethering my console to my phone's personal hotspot. Works great. Obviously depends on having good cell signal with good data capabilities of the network and an unlimited data plan. Didn't play any PVP but ran some EP to test it snd went LVL1 all the way through a completed 7 and no lag or frame drop or anything that would indicate this workaround doesn't provide the bandwidth to allow the app to function. FWIW...

                게시물 작성 언어:

                 

                다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

              • Massachusetts here. Been having issues since the DLC update as well. I've actually noticed I can load into any PvP activity just fine. Quickplay or Competitive. Gambit works for the most part too. But I can't load into anything PvE related. Earth takes like 3 tries until it finally connects. Same with other planets. Tower also. Strikes take a ton of attempts to get into. But Crucible gives me no issues. Which is a nuisance as that is the only part of the game I don't want to do at the moment.

                게시물 작성 언어:

                 

                다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

              • Get throttled

                게시물 작성 언어:

                 

                다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

              • What we all want is - What is the -blam!-ing actual fix for these errors? I'm getting 5+ in 30minutes span

                게시물 작성 언어:

                 

                다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

              • I got so far : fig, baboon, impala, chicken, weasel, elderberry, grape, marionberry

                게시물 작성 언어:

                 

                다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

              • 작성자: Jim_PHX 12/11/2018 9:26:32 AM
                Only workaround I've heard so far is by using a VPN (some are free), but I'm not exactly sure how they work with consoles. Might be worth a shot though. [i](Someone said it fixed the issue for them, not sure if they were on PC or console)[/i] EDIT : Got VPN to connect with no issues > https://www.bungie.net/en/Forums/Post/250083327?sort=0&page=0 Got VPN to connect with no issues > https://www.bungie.net/en/Forums/Post/250063772?sort=0&page=0&path=1 Got VPN to connect with no issues > https://www.bungie.net/en/Forums/Post/250038294?sort=0&page=0

                게시물 작성 언어:

                 

                다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

                5 답변
                • I live in Ct and sense the DLC dropped I havent been able to play. Last night I got on it took me 25 mins to even load into destiny. and when I did I was able to play for about 15 mins of an hour and half of being on. I hope Bungie is trying to fix this issue

                  게시물 작성 언어:

                   

                  다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

                • I’m from New England with Comcast/Xfinity and have also experienced error codes daily in the past week since Black Armory. I lost streaks, forge rewards, and couldn’t do the raid this week because of it.

                  게시물 작성 언어:

                   

                  다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

                  1 답변
                  • I would suggest QUIT playing this game. Its the best thing you will ever do in your entire gaming experience.

                    게시물 작성 언어:

                     

                    다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

                    2 답변
                    • My dlc is gone when I was able to get on. Like, it says that I don't even own it. My friend gifted me the doc a few months back and I got to 400 light level but its just gone. Should I go straight to Microsoft support or wait it out?

                      게시물 작성 언어:

                       

                      다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

                      1 답변
                      • Thanks for the post. The most frustrating thing is how Bungie completely ignores the fact that New England is having these problem. Reset is tomorrow and we’ve yet to hear any news from them regarding this issue.

                        게시물 작성 언어:

                         

                        다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

                      • another new englander here can confirm, lost a whole week of mile stones :( love the game and hope a solution comes this reset.

                        게시물 작성 언어:

                         

                        다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

                      • I had no issues this morning at all logging in but at prime time EST I could not connect at all. I am betting it has something to do with server traffic.

                        게시물 작성 언어:

                         

                        다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

                      회원님은 해당 콘텐츠를 볼 수 없습니다.
                      ;
                      preload icon
                      preload icon
                      preload icon