Can you run a DXDiag report and share the results?
[quote]
1. To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks.
2. Click on “save all information”.
• a) Save the file to a location you can easily find.
• b) Open the saved file to view the report.
3. Copy text from saved file to preferred third-party text dump website (i.e. PasteBin, DumpTxt) and share link here.[/quote]