No offense to you personally but your puppeteers will likely only do one of two things:
1. Band-aid the top offending issues leaving the core game-play and reward system fundamentally boring and unattractive.
or
2. This game will see a slow overhaul over the next year or so and essentially sell us back things that were either expected at launch, like reasonable vault space, or are D1 features that will get mangled like the typical sandbox updates do to the entirety of game-play rather than just fixing the initial issue.
Take the servers down and make some well thought out changes and adjustments using feedback you have from the community. Then, after it's been [i]thoroughly tested[/i], put the game back online with the update [u]free[/u] to all registered users.
I'm one chest piece from 335 on my last character. Once I get that, I won't return until its time to play the second DLC I foolishly bought with the base game. If the next DLC is as hollow as this one was, I'm not going to bother at all, and any chance at future DLC purchases will automatically be written off.
Realistically, your company has had more than their [u]fair[/u] share of feedback, data, and chances to mend what they've broken. Bungie's next steps need to be good ones. The number of people hanging on that care, are dissolving by the hour.
Personally, I loved Destiny and I [b]hate[/b] what happened to it.
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I enjoyed the addition of the forge weapons and as a completionist, once I started, I felt like I needed to finish them... By then I had one character at 335 and one close, so again, I felt compelled to finish out the 3 leveled characters. Luckily, it doesn't take much effort or time to do that so it wasn't a big deal to me. There was a 2+ month gap between launch and CoO that I didn't play, this next gap will be much larger. :) I went form a guy who played Destiny and 1 other game on Xbox, to a guy who now has 2 consoles and 10 or more games ready to go. The second half is a result of how much disappointment D2 was to me.
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This! Buddy you nailed how much of the Destiny 1 core fanbase feels after being suckered into this shallow pot of greed that is Destiny 2. A sequal is supposed to improve on its predecessor not throw everything good into the fire and shit on the fans that kept the franchise alive.