1) We were told we'd get rewards in D2 for veteran accomplishments, we were also told we'd get to import character appearances from D1 to D2 on characters who had reached level 20 AND beaten the Black Garden. Is being able to import our characters the reward for veteran accomplishments that were previously mentioned, or is there more to it than that? 2) If we import our characters from Destiny 1, will we get the chance to change their appearance, or are we stuck with them as they are? We never could turn our heads when customizing them, so my hunter has a crappy haircut I'd like to change. 3) Assuming the answer to question 1 is that there is more to the rewards than importing characters, will we still get said rewards if we choose to create an entirely new character as opposed to importing our old ones, or will importing our old characters be mandatory if we want those rewards?