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#feedback

7/12/2016 1:12:15 AM
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Cozmo

The Value of Feedback

If you’re reading this, you’re a part of our creative process at Bungie. The players have always been our partners at Bungie. It’s my job to make sure that continues to be true – more than ever before. I see a lot of questions about what happens behind closed doors in our studio. I want to share some information with you about how Feedback is gathered here. Some of you have wondered what happens when great ideas or important issues are posted here on the Feedback forum. When I first started as your Community Manager, I would send targeted feedback to specific developers. For example: When the community was reporting problems with Ogres teleporting, I sent your reports directly to the Raid team. That issue was later fixed in a patch. I'm not taking any credit for that. The community identified the problem, and the Raid team made the fix. I still do this direct messaging whenever it makes sense, but my reports have evolved overtime. I was asked to create a general report about the Destiny community, including the overall sentiment, hot topics of discussion, and requests for changes/additions to the game. The bulk of those insights are sourced right here on this forum. I initially sent these reports to the creative leadership. A few months ago, I was asked by Pete (CEO) to expand the audience to include everyone at Bungie. Now, you may be asking "Why don't you give us regular reports of the status of our requests?" It can be complicated to comment on development work until an update or a hot fix is certified and ready to go. Game design is too turbulent to support public promises. Early ideas and plans are like sea turtles hatching on the beach. Many of them will never find their way to the sea. If there is a good idea on the forum, odds are it may have lived and died on one of our whiteboards. Or, it could even be in some stage of development. The best promises we can make about these things come in the form of patch notes – once they’ve made it into the water. There are millions of players that all have various opinions on what Destiny should be. There are also hundreds of developers who have various opinions on what Destiny should be. It's not easy sorting through both sets to come up with final decisions, but we like including your feedback in the process, and appreciate you taking the time to share it with us. If you keep sharing your ideas and opinions with us, I’ll keep working to build that bridge between you and the people who make the things you love. You’re the most important part of what we do, and there are more people listening to what you say now more than ever. Keep it up!
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#feedback

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  • THIS: [b]Game design is too turbulent to support public promises.[/b] Too many people really don't get how hard game development is. Thanks, Cozmo.

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  • Thanks for reaching out to this community Cozmo. More of this type of writing NEEDS to be here on a regular basis. You all seem way too distant. Good to hear from you...do it more often.

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    1 답변
    • All I got from this is that there are a handful of creative leads that need demoted out of their lead positions.

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      11 답변
      • One bit of feedback you might want to take home from this is that no one believes bungie acts on player feedback. If that is truth or perception does it really matter? Something to think about.

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        5 답변
        • 2
          [quote]If there is a good idea on the forum, odds are it may have lived and died on one of our whiteboards. Or, it could even be in some stage of development.[/quote] Your entire post is just more PR saving face bullshit. I see Deej has taught you well! As for the quote above, why don't you PROVE IT?!? How the hell does anyone know what has "lived and died on your white board"? There is no transparency with your company. You know what we see living and dying? Everything you add to the community wishlist alongside your empty indirect promises.

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        • So our feedback is useful yet anecdotal? You guys listen to our bug reports, yet ignore our frequent suggestions for making the game better in literally any way? Nice. I know I know, I'm that asshole who is never satisfied. I wonder why. Maybe it is because I grew up playing fun games that actually tried to improve upon the foundations of gaming. These days less and less games catch my attention, and even the ones that do I have to take with a heaping pile of salt or else get disappointed yet again. Disappointment. That feeling of being betrayed by lying advertisements brewed in marketing department labs. That feeling of watching a potentially great and amazing game pissed down the drain for corporate interests. That feeling of playing a game that is smaller and emptier than a lot of games from the previous generations. I guess you guys didn't grow up playing games like we did. Maybe then you'd remember the reasons why games are fun. Or perhaps you've forgotten what it is like to truly be amazed while playing a game. The only reason I stick around for Destiny is that tiny little spark of light that is hope. Hope that you will realize we don't want a shared world shooter with little to no sharing. Hope that Destiny will grow out of the rot and decay to become a mighty tree, a beacon of stellar quality. Hope. Much like the Traveler's Light, my hope is fading. When Destiny is gone, there will be no Ghosts to bring it back from the dead. But it isn't gone yet. Don't let your own Darkness consume your soul, lest you become yet another minion of greed and gluttony. Don't let Destiny fade away as so many have in their quest for the almighty dollar. We don't want another Assassin's Creed. We don't want another Call of Duty. We don't want another Halo. We want our Destiny. The one you sold us on with tales of becoming legend. I don't feel like a legend. Do you Cozmo?

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          11 답변
          • So does this mean you are going to help us get back the april update in pvp? cause pvp sucks ass right now. It's fantastic for people that are scout rifle/pulse rifle/shotgun users. But hand cannon (other then tlw) and auto rifles are all pretty much dogshit. I'd like to be able to use the doctrine again. It should get a +3 or +4 damage added back to it, along with it's stability. But reduced range. Meaning we can no longer melt people mid to fair range. But it should melt at 5-10 feet away. Help with them pesky shotgun users or tlw users. But it's not just doctrine. It's all high rate of fire auto rifles. I don't know what you guys done to hand cannons. But ever sense the last "update'. My imagoloop and first curse just don't feel right. They were already hard to use, but rewarding if it proc'd damage on the user. Never OP, nor strong. Now I can empty a clip into people and they not die. I have no idea why, it's almost like hits aren't registering. While I am at it, have someone there change the reward system from reward packages. I am tired of armor. Some people said they still want armor. I want weapons. Give us an option to select what we want.

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          • How do I report a bug. On my character screen the down arrow (to view shaders etc) is always flashing. It is extremely annoying as there is no new item for me to view to stop it. Can this please be fixed? Regards

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          • 1
            I’ve been playing since beta. I have done everything you can imagine in Destiny. All I need is 24 Doubles matches left to win to earn me full Grimoire for Xbox One. (I will get it done this week.) I love Destiny and The Destiny Universe. My Issue is with Armor. It kind of saddens me when I think about it because so much time and effort is put into all the Gear created from Bungie. Same for me... It takes me hours, days or even months to earn something with the right perk yet it's tossed almost instantly. This includes Raid Gear and all PVP Gear (iron banner, trials etc.). ALL END GAME GEAR. Your Last reveal with new gear sets, Chroma and the Taken version of the POE gear excited me. I earned all the Taken Gear for My Hunter in the first week (silver) because I wanted the Taken shiver emote. Got it! I also really wanted the taken Gear but did I Use it? No. I have all the raid gear for all three Characters. Do I use it? No. Raid Gear (end game) is supposed to be IT. The almighty of gear whether it is visually or statistically awesome yet I realized I resort to one type of armor and that is TOO Armor. Full set. Not because it's OP but because of how it's earned and has an extra perk. I do mix in an exotics armor piece. I do not keep everything I earn though. I just keep what perks fit my playstyle while trying to achieve T12 (which I have on 2 characters). Pulse or HC loaders are my fav for gauntlets. I really like the quick melee perk but I realized in combination with Pulse or HC loaders do not exist unless it's an Exotic. Quick melee can also be rolled with a Sniper loader roll. Anyway back to my point which is Raid Gear. I cannot pinpoint it exactly what the fault is but there is something definitely not right with end game rewards where I spend months of my time in search for a piece of gear but it's not used. The New Civa Gear for the titan looks amazing but we will never use a full set because we want to use exotics. Which is ok but why do we have to use exotics?(rhetorical question) I would like to see some sort of exotic ability or raid exotic perk activate when a Full Raid gear set is equipped. Like how you earn the Taken shiver emote but a perk instead. Maybe a flaming head with specific color per raid boss defeated. (red =CIVA, yellow= Oryx, green=Crota, blue=Atheon, orange=TOO Random colors when multiple bosses are beat. See how I made old raids relevant without even making new content!! Flaming heads are important. This also lets other guardians aware of what I did in a week. Destiny is also about showing off what you earn. Why not let guardians know what’s up by just looking at another guardians. I would also like to see raid gear with both PVP and PVE perks on the same armor piece. Maybe a double set of perks per piece of gear. Why shouldn't I bring my raid gear into PVP? I earned it, now I want to see Guardians fall in front me with it while looking badass. There has to be something done where I feel good about using raid gear in PVP. I know there are PVP END GAME GEAR but I am looking for a wider selection of gear to use. Iron lord gear will be fun earning. The same thing will repeat if something is not changed. I guarantee I will get all raid gear but will only use TOO gear in the End.

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          • Could these community reports be shared with the community as well? Id really like to read them and comment on them.

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          • So if there are ideas that are on the "whiteboard" (even is they get ditched) or in development, why not communicate with us about this? Look......I commend you for this well-written PR piece, but most sensible players see past this and realize the real actions of Bungie. Whether ideas are trashed or embraced by the devs at your employer, the least you can do is let us know instead of letting the toxicity of these forums continue boiling over.

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            1 답변
            • 작성자: MassaJedi 7/13/2016 4:59:47 AM
              I gotta ask this. Why is there so little feedback on our feedback? We've gone for a while now with almost no information on what is going on with this game. As in, what we can expect in year 3, dlc's and quality of matchmaking. You're dropping last gen consoles so what does that mean for us on the current platforms? You told us in little detail what last gen was holding back, so how about some actual updates on that? The servers issues should be a hot topic for you guys. I would think you'd be falling over yourselves trying to let us know some kind of fix is coming to end this red bar warrior crap so we can go back to actual gameplay and not fighting lag nearly every game. As much as it pains me to say this (truly), gearbox of all companies, the straight up trash peddlers that destroyed Aliens:Colonial Marines, are giving weekly hotfixes to battleborn, and that game is tanking! WEEKLY hotfixes Coz. (Daily on some things that are game breaking) They have less resources than bungie/activision so please tell me how they can do that and you can't seem to. The 'TWaB' would be great if it gave us actual information. Whether it's roll-out ready or not, at least it would be something, some sort of tidbit so we know at least what the general outline for what y'all wanna do looks like. This is what myself and many others need before more money gets dumped down the pipe. I already don't want to preorder RoI or Destiny 2 until there's better communication or I just won't get it until it's been out a while and on sale with good reviews. Good luck bungie

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              2 답변
              • Bro you guys need to seriously undo the nerfs you just did, that one move broke a lot of players including me. I dont play anymore.

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              • Here's the problem Cozmo: [quote]There are also hundreds of developers who have various opinions on what Destiny should be. [/quote] I understand developers have certain goals/ideas for the game, but that is why they should be - ideas. Not implementations. Unless they are simply logical progressions of the playerbase's wishes (like the Exotic kiosks, for instance), developer input should not trump player input. With things like SBMM (and Derek Carroll's comments + outright lying by Bungie) and elemental primaries being removed without a better solution (Luke Smith's idea), it seems that the developers do what they want over the player's wants.

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                4 답변
                • Are these your thoughts and words, was this post your idea? Or did Bungie ask you to post something like this?

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                  4 답변
                  • I would line to see an option in the Companion App to switch languages. I made a thread in 2014 about that, it didn't get much attention. So, here we go again: I am german, but I play most games in english. I really like the "original" version , although you (Bungie) do a very good Job translating all that stuff into so many other languages (there are some silly translations in german, but that's another story). So, my console (PS4) is, since I started it for the first time, set up in english, so almost every game I play is in english too (some EA games will have french instead, unless I change the console to german, bur who cares about EA games here, right?). So, whenever i use the Conpanion App, i have german items, german quest names (btw. "Quest" is translated into "Suche", most common used for "search", one of those silly translations, why not use "quest" in german, everybode understands it ... ), weapons, equipment etc. Personally, I like the english names more than the german names, it's getting very confusing. The only solution would be to set up my phone/tablet also to english, but that messes up some other real life things, so not really an option for me. So my request would be a language option in the Companion App. Please Cozmo, push that in the right direction. Thank you.

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                  • Sorry, but that sounds like BS to me. I understand that you cannot comment on changes currently being worked on, but come on, take a look at the community wish list. We are in the third year and almost none of the requests have been acted on, or even commented on. You make arbitrary changes which no one asks for and then tell us your listening. You keep telling us that there is a dwindling player base then ignore the communities concerns. Take a look at some of the communities posts or look at some of the polls. These are the core consumers of your product so ignore them at your peril. We are not stupid. If you think we are wrong, tell us, but explain the reasoning. You will find the community will listen if we are treated like adults. OR You can treat us like children. Only reply to posts on OneShotTed, Ducks and players naming their pets Oryx. Remember though that gamers are a fickle bunch and if you lose us, there is a steady stream of AAA titles that we can jump onto. You may also find that once we've moved on, you may find it difficult to entice us back.

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                    15 답변
                    • 작성자: gallp13 7/13/2016 9:32:04 AM
                      Thank you for making this process transparent. And thanks the Urk, Deej and you for your efforts under oft times thankless conditions. Old gallp appreciates the CMs efforts :)

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                    • Poor Sea Turtles :'(

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                    • Please don't kill sniper rifles. It would take too much fun away from the game for me. They only account for 7% of kills where shotties account for almost double that. Bring back shot package to keep the shotgunner happy and shut them up and leave snipers alone. Other than that I think PVp is good right now weapons wise. Maybe buff some primaries. And fix the lag issues, that would be nice.

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                      3 답변
                      • 작성자: adamsmith12 7/13/2016 9:18:29 AM
                        only thing i have to say for feedback is: just nerf snipers already.... they are taking over trials, plus you even BUFF them so any sniper can res snipe? are you mad? thats one of the primary problems with snipers in the first place. I dont know what you can do to stop snipers hitting shots that really shouldn't have been hit except lower/remove aim assist/bullet magnetization (whatever one is in effect for these hits to happen) To fix res sniping i would make very sniper in the game do exactly 200 damage to the head that can then be raised with perks that increase impact, this would make it so that res sniping will only put the target on low health as the overshield will protect them (buff overshield back to how it was before every sniper could res snipe to give revived player reasonable amount of health left) A lot of people would complain about not being able to take down a super if this happened but i believe that a SUPER (its in the name) should not be able to be stopped by 1 bullet, but at the same time the supers resistance would bring the players health down to about half health to a quarter health, putting the player in danger to being finished by another shot or sustained fire of primaries so they are not over powered. Have i overlooked something else that i would effect if these exact changes happened? please tell me and ill try to think of a way around them. another thing i almost forgot... WHY CANT XBOX ONE PREORDER RISE OF IRON? (ive herd that playstation bought the iron gjally as an exclusive so Xbox cant pre order) i just want some official reason of why we cant preorder it....

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                      • I want to know how Bungie feels having one of the most vocally hated games pretty much of all time, with ratings to match(that wasn't made by paid advertisers and streamers)

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                        2 답변
                        • 작성자: AZ_Gamer_Man 7/14/2016 12:01:55 AM
                          We need an open active BAN LIST of Cheaters. No one believes you actually ban or punish anyone. This goes towards clarity. Privacy be damned, if they cheat, they gave up their right to privacy. Addendum the ToS to reflect that sentiment. We want weapon shaders. Logos. And customizable scope options if we dislike our scopes currently, but love the perks guns have. It would improve the quality of life for everyone. In game clan admin tools are needed at this point. An in game tutorial is needed at this point for this game. New players have no ideas about how things work, and it's overwhelming them. This causes retention issues. Bring back the flaming skulls of Nightfalls. And give us the option to reroll any single weapon or armor for doing them. This will bring nightfalls relevance again. People would flock to nightfalls if this was the case. Make rumble wins for mountaintop count if you get top 3. Many kinderguardians would thank you. I have many other ideas, PM me if you care to hear them. Thx.

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                        • Not really feedback, but a question. I submitted a creation 2 days ago for the #BUNGIEDAYCONTEST. Is it normal that it's not up yet?

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                        • Thank you for some additional clarity. As you do the community Wishlist. I suggest you do Community Polls. Make a topic of discussion addressing the latest popular concern or idea and make a poll to gauge our opinions better. I think polling us would help you see more clearly what we care about.

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                        • 작성자: TPoppaPuff 7/12/2016 3:17:05 PM
                          [quote]If there is a good idea on the forum, odds are it may have lived and died on one of our whiteboards.[/quote]But the bad ideas from Bungie keep on living... Seriously, updating the light level on raids and gear is not hard.

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