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작성자: GamerGirl13579
2/10/2016 1:35:47 AM
6
MY CHARACTERS ARE GONE
I went to go and play and my characters aren't there! The patch for the 9th downloaded smoothly but there's only a level one titan on my list!!!! SOMEBODY PLEASE HELP!!!
English
#Help
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I find this pretty outrageous that bungie cant restore characters. They should implement where it take 7 days to delete a character or get an authenticator like blizzard has or they'll send you a 4 digit security code to your phone or email address incase these things happen.
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1 답변Try hard resetting your console and power cycling your router, if they don't reappear after that, Bungie doesn't replace lost items or characters no matter how it happened. Sorry for your loss if so man.
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16 답변Our records indicate that we received three manual character deletion requests from your account on January 27th, 2016. Please see this help article for more information about deleted characters: https://www.bungie.net/en/Help/Article/12240
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1 답변
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1 답변Very sorry to hear this unfortunately bungie cannot replace your characters. https://www.bungie.net/en/Help/Article/12240 Policy: https://www.bungie.net/en/help/article/12211 [quote]Recovery of dismantled, scrapped, deleted, or otherwise discarded items* Recovery of Infused items Refund materials on accidental reforged weapons Reset or refund weapon and armor upgrades Refund currencies on accidental purchases Transfer of items or characters between platform accounts Reset character features [b][i][u]Restore deleted characters[/u][/i][/b] [/quote] I suggest using these tips next time on keeping your account safe. https://www.bungie.net/7_How-can-I-keep-my-account-safe/en/Help/Article/12718
