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11/28/2015 6:32:58 PM
1

Fellow Guardian is not receiving glimmer after using level 26 consumable

TB AWESOME13 is a friend of mine that I got started on Destiny and while he enjoys it he's run into some very frustrating problems. I'm post this now for him as he is AFC and wanted my help getting this taken care of. I'm a member of the SafeGamers clan and this definitely falls into what we do for the community. TB AWESOME13 originally purchased Destiny the Legendary Edition for Xbox 360 and started his experience there. The first thing he noticed was that he was not getting any glimmer from kills even if he used a glimmer boosting consumable, like an Ether Seed, and killed a lot of Fallen enemies. The second thing is when he made the transition to Xbox One. I gave him an extra copy that I had for Xbox one and he's experiencing he same problem with the glimmer and on top of that it seems that he does not have the DLCs associated with the purchase he made on the Xbox 360. It was both our understanding that once you bought the content, regardless of Xbox platform, that content purchased would be transferable per your Xbox account which he has continued to use through this whole Destiny experience. In the end we are trying to get TB AWESOME13 original character to earn glimmer for kills and for the content he already purchased to be available to him on Xbox One. Please let us know is we're doing something wrong or out of order if this really is a unfortunate glitch that can be fixed. With Thanks and Respect, Gorgon Chest
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다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

  • 작성자: Helper 11/28/2015 6:42:30 PM
    Hi there, The Digital Upgrade Program is a limited time offer that allows players who bought the Expansion Pass, Expansion I (The Dark Below), or Expansion II (House of Wolves) to upgrade those DLC packs from last generation consoles to a current generation console in the same console family for free. This promotion does not apply to the base Destiny game and Destiny: The Taken King. For more information, please refer to this Help Article: https://www.bungie.net/en/Help/Article/12122. Can your friend upload video footage of the issue with Glimmer that they are experiencing? A visual representation of what they're seeing will help determine troubleshooting steps.

    게시물 작성 언어:

     

    다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

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