I am finding myself in a situation. I pre-ordered COD AW and figures out that you could get a shader from it. I just learned of this today, so I look at my receipt, and there is no code! I tried to contact Bungie in many ways but they never responded! Anyone have any ideas? Thanks for reading!
As others have noted, you will need to contact the retailer that your preordered CoD:AW to look into this. Promo Pre Order codes are the retailers responsibility to get to you. Once you have your code, you can redeem it at [url]https://www.bungie.net/en/User/coderedemption[/url]
If your retailer is unable to produce or grant you another one, there isn't anything to be done about it as the promo has long since ended (it's nearly a year ago).