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작성자: BNGHelp2
7/7/2015 8:25:46 AM
10
Characters Automatically Deleted Between Log Ins on PS4
A little bit of network disruption last Friday has miraculously led to my day 1 warlock and my second character (Titan) being deleted by the game, including all the 365 raid guns, exotics and materials they were carrying. I'm only left with a hunter and a random selection of weapons.
There is nobody else in the household to even do this by accident or otherwise... I've been shafted by the online management of my saves. Needless to say, after the game time I have put in, this is very annoying, and if it can't be reversed I will no longer be playing Destiny.
This grates on me especially, as I'm part of an active clan who had had great enjoyment from the game, and still do.
A 10 year vision for their gaming evolution will have lost one of its earliest adopters and champions. Pretty sad.
Any ideas on how to contact Bungie would be appreciated as all PMs on this forum and Tweets to Bungie have had no reply.
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7 답변Hi FadgewackeR, I wanted to let you know that we can confirm receiving two valid character deletion requests from your account on 06/28 at 01:45 (GMT-7). Whether due to accidental deletion or unauthorized account access, we recognize how upsetting it is to lose the character and gear you’ve put time into. We take reports of character deletion seriously and investigate cases of missing characters. In each instance we have investigated, missing characters have been the result of a manual deletion. Bungie does not recover manually deleted characters or items. If your character is missing and you did not personally request the deletion, please visit our Account Security Guide to help protect against unauthorized access: https://www.bungie.net/7_How-can-I-keep-my-account-safe/en/Help/Article/12718
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2 답변작성자: FadgewackeR 7/7/2015 8:27:23 AM
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8 답변
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3 답변Unfortunately it does not matter how the item/character got deleted ... Bungie does not replace lost/stolen/glitched/deleted/dismantled/vanished/eaten-by-underwear-gnomes characters or items for any reason. I hate to be the bearer of bad news for you Guardian but your lost character is now locked in that place the Vex keep locked out of space and time. Forever and never to be replaced sadly
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Still absolutely absolutely no reply from anyone at Bungie, nor any forum mentors... Next stop will be Activision for a full refund on my product as per the sale of goods act 1979, sadly. How to change your view and lasting impression of something you used to shout from the rooftops about in a heartbeat, hey.
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3 답변man oh man that sucks big time, sorry to hear about the loss... Hopefully there is a way for them to resolve this issue or by some miracle they are all back there when you log on again... hopefully you get a response from Bungie ASAP
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1 답변Only way to contact them is here on the forums, but I hate to say it they won't do anything even if you manage to get in contact with any of the help employees. If you have a great clan I bet they would help you get 2 characters up in gear and level fast. I know not what you want to hear but only have 2 options quit now or grind it back.
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1 답변Hello Fadge, Unfortunately Bungie cannot restore "lost" or "Deleted" items/characters. You'll just have to start again sorry.
