I just wanted to chime in here as another experienced member of the games industry in test and design, worked for indie to AAA on multiple platforms. I also work in marketing and sales (sorry games industry, but money and time for family and friends was more important to me :p) One thing I can say is this, it doesnt matter how good the intentions are, or the reasons behind some decisions, or the amount of work gone into a project, it is a product to be consumed by customers. If the customers dont like it, you have to do something. I am fully aware of the effort and love poured into this game, and I am grateful for it. I am personally enjoying it, but feel it is lacklustre (for reaosns discussed throughout these forums). But the development team need to resolve this issue. I would like to point to Create Assembly and their recent game, Total war: Rome 2. The community were very dissatisfied with the game, and Createive assembly spent a year getting it to a point that appeased the fans. This needs to be done here.