Are you currently play on PC via Steam or EPIC store or on your x-box account?
You will need to contact the relevant store for assistance.
You may not be signed in correctly, I would suggest logging out & exiting the APPs for EPIC or Steam, for x-box I would sign out and restart the console.
Xbox Live Status: http://support.xbox.com/xbox-live-status
Steam Support: https://help.steampowered.com/
Epic Games Store Status: https://status.epicgames.com/
Hello there,
Thank you for reaching out to us.
We understand you're encountering the Stingray error code. We're sorry to hear of this. If you haven't yet already done so, you may wish to refer to our article on Stingray for information and troubleshooting.