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10/15/2025 4:15:57 PM
3
Hi there,
Thanks for your detailed report.
We understand that since updating a driver, you've been experiencing the Broccoli error code. We're sorry to hear of this, as we can imagine the concern this may have caused. As updating your drivers hasn't alleviated this issue, you may wish to consider trying the following troubleshooting:
[quote][b]1[/b]. Enable "Game Mode" in Windows 10 or, if you already have "Game Mode" enabled, try disabling it.
[b]2[/b]. If you use EVGA Precision for overclocking, you may want to disable that since it doesn't play well with Destiny 2. MSI Afterburner might be a good alternative to use.
[b]3[/b]. In your Settings, cap your framerate to keep GPU usage below 90% to see if this helps.
[b]4[/b]. If you have an NVIDIA graphics cards, see if the card stabilizes using [url=https://www.evga.com/support/faq/afmviewfaq.aspx?faqid=59594]NVIDIA's temporary debug mode[/url].
[b]5[/b]. Some players have reported that a mild underclock for GPU clock of around -100MHz and GPU memory around -50MHzz may help with this issue.[/quote]
English
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Hello Bungie Support Team, Thank you for your assistance and for the troubleshooting steps provided. I wanted to follow up and let you know that I tried the recommended actions: I enabled "Game Mode" in Windows 10, but unfortunately it didn't resolve the issue. I also enabled "Debug Mode" in the NVIDIA Control Panel, but the problem still persists. I capped my framerate to keep GPU usage below 90%, but that didn’t help either. My GPU is neither overclocked nor underclocked — I'm running it at stock settings. Given that these steps haven't resolved the issue, I’d like to ask if there are any additional suggestions you could offer, or if there is a specific NVIDIA driver version you recommend rolling back to that is known to be more stable with Destiny 2. I appreciate your time and support, and I look forward to your guidance. Best regards,
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Hi again, Thank you for the detailed follow-up. As the troubleshooting has not impacted this issue, we would like to take a deeper look. A DxDiag could help us to possibly identify the underlying cause of this. You can provide us with one via the following steps: [quote]1. Restart your machine. 2. When you log in, please click on the Windows icon, then type dxdiag. If typed correctly, only one command should appear. Please click it. (If you need to enter the credentials of an administrator of the PC, please do so). 3. Allow the tool to run. A green bar should progress on the bottom portion of the window. If you receive any dialogue boxes as it progresses, please address them accordingly. 4. Once the tool is completed, please click on the "Save All Information" button. Save the resulting text file in an easy to find location, such as your Desktop. Then, close the tool. 5. Open the text file you just created and copy all of text to your clipboard by selecting all of it (Ctrl+A) and copying it (Ctrl+C OR right-click and click Copy). Then, close the file. 6. Go to pastebin.com 7. In the text box below, paste all of the text in the box. 8. If you would like to make your system specs hidden, you can change the Paste Exposure to Unlisted. This will hide it from the Public section of the site but still allow people to view your Paste. Then, click the Create New Paste button. 9. Copy the resulting URL and reply back with the pasted URL.[/quote] Once we have a DxDiag, we'll review.
