Hello there,
Thank you very much for the detailed report and the video. I'm sorry to hear that you are having trouble applying this particular armor look to your current piece of armor. We've taken note of this thread and will continue investigating any underlying issues that may be occurring. For any updates that may come from this report, we recommend viewing our [url=http://www.x.com/Destiny2Team]X/Twitter page[/url] and our Patch Notes as they become available, posted on the [url=https://www.bungie.net/7/en/News]News page[/url].
Thank you for the quick response! Do you know if there's any possibility that someone from customer support could go in and reset the ornament on my account or something? Or would the only fix be waiting to see if the issue is patched out?
Just wondering, did you obtain the artifice version of the chest or the normal?
The artifice one was known to prevent the unlock if obtained before the normal version - this should've been fixed with 7.3.0. The fix wasn't retroactive though so players had to reobtain the chest plate.
[quote]Fixed an issue where acquiring Artifice Armor before non-Artifice Armor would prevent it from being available as an armor ornament.[/quote]https://www.bungie.net/7/en/News/article/update-7-3-0-patch-notes
You may want to try reacquiring the chest plate but the normal version to see if that finally triggers it.
Oh heck, I did indeed get the artifice version and haven't gotten the normal yet, I'll be sure to the run dungeon again on normal until I get it to see if that fixes it, thank you!!