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3/17/2025 11:03:19 PM
3
Can't unlink a cross save account I no longer have access to
With the upcoming deadline for unlinking cross save accounts, a fire has been lit under my -blam!- to get rid of my linked Xbox account that I don't have access to. I can't authenticate it because I can't log in, Microsoft has been beyond unhelpful, and if I can't get official help from Bungie before the deadline, I'll have this account linked to mine presumably forever. Is there anything I can do about this?
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Hello there[url=https://tuxydoh.com/images/hi.gif],[/url] In order to unlink an account, you first have to disable cross save and/or unlink accounts, you must be able to authenticate the accounts. Bungie cannot forcibly de-link them. [b]I would suggest contacting the platform concerning gaining access to the platform account.[/b] If you are unable to gain access to the account, then you will not be able to deactivate cross save or unlink it from your current Bungie.net profile.
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Unfortunately no, Bungie wont step in and forcibly unlink it or disable cross-save to allow you to use the workaround. You need Microsoft to give you the account so you can deactivate cross-save and then subsequently unlink it. As Microsoft haven't/are refusing to help you with it, it will unfortunately remain permanently linked and included in your cross-save setup.
