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9/7/2023 1:57:17 PM
2
Removing Cross-Save account that I no longer gave access to?
Long story short, when Cross-Save came out, I binded my Sony account to my original Xbox characters. I did not have a playstation at the time and the account was from when I was much younger. Fast forward to now, this account has been hacked/stolen and since I did not make purchases or have a card attached, Sony has said I am unable to retrieve it, and has been lost forever basically.
I made a new PSN, but discovered that I cannot remove cross-save without the account it was binded to… Am i locked to playing Xbox and crossplay with my friends, or is there another way to deactivate the cross-save for the account I no longer have access to? Thanks everyone!
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Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/978300950097842206/giphy.gif],[/url] In order to unlink an account, you first have to disable cross save and/or unlink accounts, you must be able to authenticate the accounts. Bungie cannot forcibly de-link them. [b]I would suggest contacting the platform concerning gaining access to the platform account.[/b] If you are unable to gain access to the account, then you will not be able to deactivate cross save or unlink it from your current Bungie.net profile.
