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6/19/2023 2:27:34 PM
3
did he enable crosssave before or after? assuming, using your description, he is on xbox and set his xbox characters as the character save to use, then setting up crossave afterwards assigned the pass and keys to the now dormant pc save.
English
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So he launched the game and got to the character screen before realizing he needed to link his xbox and steam accounts. He never created any characters on PC. He linked his accounts, restarted Destiny 2 and then started playing on his hunter.
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viiTactiiCZzにより編集済み: 6/19/2023 2:49:13 PMUnfortunately no characters have to exist for the passes to be applied - the getting past the cross-save prompt/to the character creation screen is far enough for it to be applied [quote]Season Passes are bound to the first Destiny 2 account that a player logs in with after their purchase when accepting the “Cross Save Ready?” confirmation windows in Destiny 2, even if no characters have been created on it yet. Due to how Season Passes are applied to player accounts and characters, it's not possible to refund them or transfer them to another account. Make sure you are logging in to the correct account prior to accepting the Cross Save pop-up to ensure your Season Passes are correctly applied.[/quote]https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide Despite what it says about the refund/transfer - tell them to fill in the form linked in my other comment.
