Bungie are working on a fix at the moment, with it potentially being a cross-game/bungie.net issue its taking a bit longer to find the problem

I'm trying to initiate the refund process on my end as well. Bungie is selling a game that new players have been unable to access, which has been a known error since [b]mid-February[/b]. It's a shame but I'll give them my money again when the game is actually playable.