[u]PLATFORM:[/u] Steam
[u]SYSTEM INFO:[/u]
CPU: Ryzen 9 5900x
GPU: Nvidia RTX 3080 TI
RAM: 16 GB DDR4 3600MHz
GPU Driver Version: 31.0.15.2225
OS Version: Windows 10 Pro 10.0.19045 Build 19045
ISP Provider/Speed / Connection Type: Sasktel (150mb down / 75mb up) LAN ethernet wire
DxDiag: https://pastebin.com/jWjr1XVr
[u]ISSUE:[/u] Earned Iron Countershade shader and Candescent Leg ornament from the past are (still) missing
[u]REPRO STEPS: [/u]
SHADER – Missing Iron Countershade – Since Lightfall update, the shader is missing from collections and my inventory, even though I had earned it during season 19.
ORNAMENT – Missing Candescent Leg Armour – since Solstice 2022 event ended, the leg, glove, and class item ornaments were unavailable to transmute (not visible in ornament collection). The gloves and class item seemed to be resolved as of Lightfall but the leg armour is still missing
[u]ACTUAL RESULT:[/u] Since Lightfall update, the above have been missing. No steps necessary to reproduce.
[u]EXPECTED RESULT:[/u] That I can still enjoy making my guardian look fabulous :(
[u]LINKS:[/u] Screenshots of inventory to show shader and leg ornament is not visible - https://imgur.com/a/pQN6Dxe
[u]NOTES:[/u] Remember to drink water and be awesome. Thanks for the help!
For the shader issue, its unlikely anything will/can be done unless you have evidence you had the shader to begin with
For the legs issue, you're wearing them so they wont show up in the transmog menu. Switch to a different pair of boots then you can see them in the transmog menu and unlock them as an ornament.