Or is it just wishful thinking? I've seen most player agree on wanting such a feature implemented into the game. Playing the same looking character and never even being able to change our hair, so some people never even remove their helmets. I know that a lot of people, myself including, wouldn't mind even paying silver for it. Even if not the whole face, just the hair and eyes (because, hey, contact lenses exist). The game has a working character creation system (which could use some updates, like the ability to rotate the character and see how a haircut looks from all sides), so why not just add an option to go to that character creation to edit how the character looks?