Hello M3NTALMISSTEP. Bungie is aware of this issue in which players are not able to pick up Prime Gaming loot from Amanda Holliday. They are investigating a fix for this issue.
[b][url=https://www.bungie.net/en/Explore/Detail/News/51511]THIS WEEK AT BUNGIE - 6/30/2022[/url][/b]:
[quote][b]KNOWN ISSUES[/b]
-Players who haven’t picked up their Prime Gaming items from Amanda Holliday’s inventory for several drops can’t view her inventory anymore.[/quote]