Pre-ordered my collectors edition of witch queen and received the code, but I'm getting an error that states "We can't find this product. This code no longer works. Contact the retailer or person you got it from."
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18 通の返信I pre-ordered Collectors Edition for PSN, but I bought it through the Bungie Store. Only code I got was for the one emblem... Midas Traction. I didn't get the WQ pre-order package (emote or other emblem), and I'm not showing that I've pre-ordered the 30th Anniversary peach, or that I will have access when I look at my seasons page. I do show I purchased it on Bungie rewards when I look at recent orders...and I got an email receipt. Where is my emblem and emote from pre-order package?!?!
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5 通の返信
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Hey y'all I found a solution for this. Make sure to sign in to the account you want to redeem it on. On your computer web browser or phone web browser at xbox.com go to redeem and redeem it on the web page. It worked perfectly doing this . Mine was giving me the same issues as y'all on the actual Xbox console
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4 通の返信[quote]Pre-ordered my collectors edition of witch queen and received the code, but I'm getting an error that states "We can't find this product. This code no longer works. Contact the retailer or person you got it from."[/quote] So why are you trying to contact Bungie? Bungie didn't sell you the content. A retailer did.
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Saw Bungie Help on Twitter retweet that Xbox was having Store issues and to check their website when it's fixed. The website says it's fixed, but my code still isn't working. Getting the exact same error as OP posted. Tbf, on the Xbox Store, only the Deluxe can be preordered, nothing else. However, this does not ease my mind when I spent $250 for this.
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1 返信Still no fix for this.. hopefully within the next few days makes me nervous.... 281 bucks was alot of money
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1 返信My issue is that preordering doesn't seem to actually give you the season pass, despite it claiming that it does.