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7/6/2021 12:48:18 AM
7
Hi there. I see you have Cross Save active. Which platform(s) did you buy Shadowkeep on?
English
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DLCs cannot be transferred with Cross Save. If you're playing on Steam right now, you need to buy Shadowkeep from Steam to have access to that content on that platform. Otherwise you have access to it on your PS4. If you bought Shadowkeep on Steam, check your library to make sure it's installed. If you're running into this issue on either platform with Shadowkeep installed, [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]try restoring your licenses[/url].
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I bought it on ps4 and I am playing it on ps4. Just did that and the license isn’t on my add-on list. I see my forsaken content, beyond light content, and even my expansion pass from the first 2 content drops (the Osiris and Anna bray packs, sorry I forget the names).
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If you purchased the DLC with a different account than the one you're playing on or it's not being recognized as purchased on your account, despite having a receipt, you'll need to contact Playstation Support for assistance.
