Hi.
During 2020 and also in the last months I've redeemed the monthly drops from prime gaming, but no items were delivered on my game.
I've checked on Bungie.net the "Partner rewards" list and it says "No Results Found".
I've checked the linked Bungie.net account with Prime gaming and it's the correct one (anyway I don't have another account)
I also have cross save enabled on PS and XBOX platform, so I checked in game of both platform, no items founds at the vendor, that is only selling usual green vehicles.
How can I get the redeemed items?
Thanks
I do not see a Twitch linked account on your profile
Only one person can claim per Amazon account so if you share it will not work.
Make sure you have Twitch Prime. If you don’t, pick it up by subscribing to Amazon Prime.
Connect your Twitch and Amazon accounts.
Go to the Twitch Prime website login.
Locate the Destiny 2 loot drop.
Click claim on the Exotic Bundle.
Connect your Twitch Prime and Bungie account you can check by going to Settings-Accounts/Linking- Twitch should be there.
Log into Destiny 2 and visit Amanda Holiday in the Hangar of the Tower.
Claim your Exotic rewards.
Please note if you follow these steps correctly you will have no problems.
If you see no rewards wait for 24hrs clear your platform's cache and check again. If you unlink and relink your accounts you will not be able to claim this month’s rewards and will have to wait until next month.
After you [url=https://twitch.amazon.com/tp/oauth/start/bungie?overwrite=true&redirectUrl=https://twitch.amazon.com/prime/loot/destiny2]re-link[/url] your Bungie.net profile and Prime Gaming accounts, you can try claiming the next bundle when it unlocks later this month to confirm that rewards can be unlocked going forward.