Hi so I've read this is basically support, so my issue is that some of my helmet ornaments arent showing up. It shows that I can apply Optimacy, Steeplechase and Siegebreak, but I also have others, among those Lucent Night which I bought from Eververse in december. I wanted to change my helmet for a new one and thats when I noticed that I cant apply that ornament because its not there. And yet its applied on the other helmet and when I open the ornaments tab on that helmet its now showing Lucent among options even though its applied. Other pieces of armor seem to be ok, the ornaments work fine on them. But the helmet is clearly bugged. Help please, I paid 10euro for it and I cant use it.
I appreciate you reporting this issue to us. We're aware that it's occurring and we're investigating.