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11/27/2020 11:33:11 AM
3
Beyond Light Access
Hi,
I recently purchased the Beyond Light Deluxe edition on PS5. I have only been given partial access. I have my season pass, a couple of exotic items but no access to the new story line or sub classes.
Both PS store and In-game menus have recognised I have "purchased" "owned" the expansion but my access is still restricted.
In-game i am occasionally prompted to purchase beyond light expansion even though I already have.
Any ideas? So frustrating.
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6 通の返信Howdy! Have you tried to re-install the DLC? Additionally, try restoring your licenses: [quote]In order to restore licenses on PS5, you need to hit X on the settings icon at the top of the UI. From there, go to the ‘Users And Accounts’ setting and hit X again. Scroll down to ‘Other’ and ‘Restore Licenses’ and hit X for the third time. The next screen will allow you to hit ‘Restore’ providing you with your licenses once again and allowing you to play your games.[/quote]
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I am in the same situation. I purchased Beyond Light Deluxe Edition on PS4. It shows as purchased and I received the confirmation email from Sony but I don't have access to the season pass, no exotic items and no access to the new story line. Looking for ideas.
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6 通の返信I am in exactly the same position. I played until last Friday, which coincided with using the ps5. Beyond light was not on the ps5 and has gone from the PS4 as well. I can still play the season though just keep getting asked to purchase beyond light so can’t raid etc. PlayStation are looking into it but I’m getting fed up waiting. Any ideas other than the usual restoring licences etc which I’ve done countless times to no avail.
