Your friend was running an outside program that likely tried to hook into Destiny. The pitfalls of PC gaming is being held to the higher standard. The other person you mentioned will likely be met with a ban, though that type will more than likely just make a new account and be right back to cheating. Probably one of the jackwagons that runs "recovery services".
Don't run unsupported/cheat programs while playing online games on PC.
Edit - You might as well get your money back while you can... You won't be seeing a response from Bungie on this post.
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There should definitely be IP and hardware bans, but Bungie only bans accounts for whatever reason. IP bans can still be worked around, like account bans, but hardware bans would definitely be a better deterant.
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Decca0805により編集済み: 10/24/2020 1:57:15 PMBungie does issue device bans for repeat or particularly serious offenders. You can find this information in the page below. [url=https://www.bungie.net/en/Help/Article/11929]Bungie’s Bans and Restrictions Policy[/url]
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toneDef Wearyにより編集済み: 10/24/2020 5:17:41 PMI was aware, but I'm of the belief that they should be used more frequently. 😁👍🍻 Edit - Probably should have worded my other reply a little better. I didn't intend to imply device bans are never used... Yesterday was a long day... 😂