Hello, so recently my long time friend got insta permaban without a reason. Because he forgot he was running a Mission tracker for Hades ( A COMPLETLY DIFFRENT GAME) Ive been playing with him for almost 1 1/2 years now i know he is not hacking at all ! Today i played 2 games of comp. Second game i come across this one guy who is steam lvl 2 and had a 100% headshot rate and he started shooting before i came around corners. Note, he is still not banned btw. So i start to ask myself why do u not respond for almost a week now to my clan leader like he really wants at least to know the reason for his ban. So pls Bungie reach out to me and lets talk about this why u never NEVER ban the real cheaters. If u wont respond at all i will consider to get my money back for beyond light.
Hey there! The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for him to appeal his ban or restriction. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that his ban or restriction will be overturned. [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u] Also, if you suspect someone of cheating, you can use the in-game report tool. You can also report users by utilizing Bungie’s [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13967]Report Suspected Cheating[/url] article. Here is the information they are looking for: [quote]* Display name of the “known good” player. Is this you? A friend of yours? * Display name of the suspect(s) and any other identifying info you have (clan name, Steam ID, etc.) * Explain what suspicious behavior was observed. * Note the platform the behavior was observed on. * Provide a link to the Post-Game Carnage Report (PGCR) on Bungie.net. * And if possible: * Give us links to any video evidence. This could be a YouTube video or archived Twitch stream with timestamps, a clip, or a video you have recorded and shared via a public sharing service. (Sorry, we can’t connect to your private Google Drive or OneDrive to view a video).[/quote]