i recently cross saved my xbox to my steam acc, and lost all of my exotics (except for the ones in my inventory) even in collections. i also lost all of my cosmetics from f.eks. cayde's secret stash. i lost almost everything in my collections as a whole but im mostly bummed about the loss of my exotics. i can send pics as proof if anyone would mind telling me how. i dont need compensations cause i know bungie doesnt care for their own systems errors and how players are affected by them, i just want an answer as to why i lost so much progress. and yes, i did rebuy every expansion on pc, so that problem shouldve been solved
Could you link some pictures showing your collections page? As far as where you could either upload to Imgur or Twitter.