Hey there! Please follow this link and fill out Bungie’s [url=https://www.bungie.net/en/Support/Troubleshoot?oid=13657]Missing Silver Contact Form[/url] at the bottom of the page once you have done all of the troubleshooting steps listed in the article.
All contact forms are currently down at the moment which is something Bungie is investigating. You can fill out the contact form when it is up and running.