Hey there. Have you checked your spam folder for the email (it will be from Bungie Inc. <info@bungie.com>)? If so and still not able to locate it, you can use the contact form at the bottom of the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=48099]Cross Save page[/url] and send them your order number and email address that you used to donate.