Created a previous thread for this about 1-2 weeks ago. Unfortunately unable to find it as the search functionality on this site doesn't comb through the forums.
TLDR: Learn from Shuro Chi is still broken. You can hit the button as many times as you want in the specified location, but nothing happens. Disappointing for someone trying to complete all Dreaming City triumphs!
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Yes, it’s been a problem since at least shadowkeep launched. Unfortunately, Bungie is too incompetent to fix bugs unless they benefit the players. This is why months or years are gonna go by without it being addressed.