So Bungie. I'm sorry to say this...looking at the forum...shadowkeep and being activism free hasnt really lead to a renaissance for destiny.
Time gates, terrible introduction of a new infusion system, lackluster armor 2.0, a boring grind, a shallow pool of loot , content lite dlc...
You have a lot of work ahead of you.
Listen to your players. Read the forums.
Stop knowing better and stop these VIP bungie meet ups. Because some guy makes a video three manning a raid 2 days after launch doesnt mean he speaks for the community or is an example of your player base.