PLEASE HELP!!! So i took about a month brake from the game and came back to get ready for shadowkeep and when i tried to get in the game it told me to restart the blizzard launcher and all that nonsense. couple hours later of doing everything that i could find to fix it im stuck. I dont know what to do and i would like to play. if anyone has any suggestions on how to fix error saxophone please help and thank you
Saxophone typically means that you don't have a license to the software. Are you logged into the account that purchased/redeemed it? I'd verify by looking through your purchase history on the account. The other possible reason for a saxophone error is that you've lost your license session, which usually happens if you idle too long. Also, saxophone can happen mid game when someone else logs into your account.