Hello dear serviceteam. Since the last Update I twice had an error accour while I was playing destiny. It always started with me getting kicked out of the activity and the message that the weasel error accourd. (so far sth I dealt with before) but as a side effect my whole console is permanently stuck in the errorscreen. My controllers are irresponsible and putting the console in rest-mode doesn't fix the problem either. I always have to cut the power at least a few minutes before I can start the console again. Then everything seems normal again.
Hi. Thanks for reaching out to us. When your console freezes, what error appears? Does one appear when you restart your PS4? You may want to [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url] and check to see if that might help with your issue. If that doesn't work, you may want to uninstall the game, [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url], then reinstall the game. WEASEL indicates that you are experiencing a general networking issue. You may want to review our WEASEL article for more information that may help with your issue. If you are on a wireless connection, a wired connection is recommended to play Destiny. If your internet connection is being used for anything else besides playing the game, such as watching a movie or streaming, it's recommended to quit those programs. Here are some steps you can take to try and resolve the issue: [quote] [b]1.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or Performing a [url=https://www.bungie.net/en/Help/Article/46501]Scan and Repair[/url] in the Battle.net app [b]2.[/b] Power cycling your internet router [b]3.[/b] Review our guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help [b]4.[/b] Following our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. [/quote]