I have all the other gear needed for the Crucible badge "Forged in Fire", the only item I am missing is the Fireforged Valor badge. The item description says "Source: Purchased from Lord Shaxx." which is not the case. I have seen some youtubers say that this is a reward for resetting their Valor rank. I've reset my valor rank half a dozen times and 5 times in season 7 for the Broadsword, but no emblem has dropped. Was this a time-limited item, is there no way to earn this emblem anymore which means I cannot complete this badge?
If it is greyed out, it is still available. Emblems that are not available are removed from display. It comes from rank ups, so valor ranks and token ranks and it is now RNG.