Hi AverageGuy. Thanks for reaching out to us. When you receive the CHARD error, that indicates that something has gone wrong with Destiny 2 and Battle.net You may want to perform a [url=https://www.bungie.net/en/Help/Article/46501]scan and repair[/url] in the Battle.net app to see if that may help with your issue. This may be an internet service provider issue. However, here are some tips that might help you: If you are on a wireless connection, a wired connection is recommended to play Destiny. If your internet connection is being used for anything else besides playing the game, such as watching a movie or streaming, it's recommended to quit those programs. Here are some steps you can take to try and resolve the issue: [quote] [b]1.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or Performing a [url=https://www.bungie.net/en/Help/Article/46501]Scan and Repair[/url] in the Battle.net app [b]2.[/b] Power cycling your internet router [b]3.[/b] Review our guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help [b]4.[/b] Following our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. [/quote]