hi my name Mohammed from iraq my Id online: killuazoldek89 I love the game of destiny 2 and play it for more than a month, but I have a problem and the text of the problem (error) (failed to download configuration files from bungie servers,please try again. for more information, visit help.bungie.net and search for error code:nightingale) also I visit the help.bungie.net and read the information about resolving this problem I do all things about clearing cache console ps4 and exit destiny2 and shut down the console ps4 and an unplug power supply from the console for at least 5 minutes. Plug in and turn on gaming console and launch Destiny2. but the (error) still appear also I deleted the destiny2 from my ps4 and reinstalled from my library but the error still appear and the problem not resolving please I need help
Hello, and thank you for your report. You may need to try switching to different DNS settings on your router. [url=https://developers.google.com/speed/public-dns/docs/using]Here is a guide from Google on how to do so.[/url] You can also do a quick IP refresh by putting these commands into a computer, or by unplugging your router overnight: [quote](1) Press Windows Key + S at the same time. (2) Type “cmd” without quotations and press enter. (3) Type “ipconfig /release” without quotations and press Enter. • a) Wait for command to finish running (4) Type “ipconfig /renew” without quotations and press Enter. • a) Wait for command to finish running (5) Type “ipconfig /dnsflush” without quotations and press Enter. • a) Wait for command to finish running (6) Type “exit” without quotation marks and press Enter.[/quote] If these do not solve the issue, the next step is to directly contact your internet provider. You may need a public IP refresh or reset. While working with them, it's recommended to try logging in to the game several times, as that can help in finding the specific issue.
per the full help article: "it may be due to damaged or malfunctioning hardware" if possible, get another hard drive connected to your ps4 and try installing on that drive. if that doesn't help, your ps4 could be having some hardware issues.