I have gotten dozens of error codes for the past week. I can hardly load into any planets, and if I move to another section of a world I usually get sent back to orbit. I don't know what to do. My internet is fine, and I've reset my Xbox countless times.
Thanks for your post - I have the same problem and I've been wondering whether the recent inability to connect to the game worlds was a PS4-only problem or if Xbox users were having issues, too. Now I know it's not a platform-specific issue. It's definitely frustrating. At least you got a reply saying that Bungie is investigating - that's a switch. In most of the other related threads the message has been that it's a player configuration problem, so I just submitted a refund request for my ShadowKeep preorder.