Recently my friend bought Destiny 2: Forsaken. He was able to download it easily. But when he’d load up the game and try going to the tower he would have an infinite black screen. Eventually we decided to not go to the tower, and just load into the first forsaken mission. It loaded us but he wasn’t able to hear anything besides the gunfire. Halfway through the first mission, he was booted out, and his game kept crashing. What can he do?