If all 5 resets have occurred in this season then go to the tower and then back to orbit. It's bugged. That will cause the step to complete. If the 5 resets did not all occur in season 4 then that's why it's not completed. The quest starts at season 4. Nothing prior counts.
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Thanks for posting about the tokens. I've been looking everywhere for that info to see of i should be saving them for that. Do you know if you have to be on the character that completed the quest for the broadsword to have a chance of being in the reward?